So I got a form postcard from Harper Collins. The front was handwritten. The back said:
"Thank you for your inquiry.Please contact HarperCollins Customer Service at 1-800-242-7737 for assistance in meeting your request."
So does that mean if I call them they will put ratings on books? The person at the bottom of the totem pole, asked to answer calls to the Customer Service line, will "meet my request?" Really?
Should I try it? I really want to do it, just because it tells me I will get assistance to meet my request. It says they will do it. But I am worried that I will get angry and frustrated.
What do you think?
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